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Materiality Identification Process

Along with the formulation of the Medium-Term Management Plan (FY2021-FY2025), we have reviewed our materiality based on what we aim to achieve.

Identification Process

STEP1 Extracting social issues

From the 169 specific targets for achieving the 17 goals of the SDGs, we have extracted social issues for the Company, which runs a life insurance business. (Colored items are those that were newly added in this review.)

STEP1 Extracting social issues

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(*)
The number assigned to each social issue is the one for the 169 targets of the related SDGs.

STEP2 Identifying materiality

We identified high-priority social issues by prioritizing social issues extracted in STEP 1 based on the two standards: "importance for us (strategic importance)" and "expectations from stakeholders."

【Importance for us (strategic importance)】
Selected based on our management philosophy, social mission (purpose), and the basic policies of the Medium-Term Management Plan (FY2021-FY2025)

【Expectations from stakeholders】
Selected based on opinions received from stakeholders, such as customers, investors, employees and local communities, and the international community (see the next table)

[Reference] Process of identifying expectations from stakeholders

Stakeholders Identification process
Society Reviewed government and industry guidelines and additional elements of evaluation (questionnaire) items related to third-party assessors and SDGs
Shareholders and investors Reviewed expectations of the Company from comments received during shareholder relations activities
Customers Reviewed requests, comments, etc. to the Company from customers based on the voices of customers
Employees Conducted employee questionnaires to confirm the social issues for the Company to prioritize

As a result, we have identified the following as high-priority social issues.

1.4 Provision of life insurance products and services 3.3 Contribution to the prevention of the spread of infectious diseases 3.4, 3.8, and 3.a Health promotion and health management 4.4 Human resource development
5.4 Support for balancing work with childcare and nursing care 5.c Support for women's advancement 8.5 Corporate culture reform and work style reform 8.8 Promotion of employment of people with disabilities
8.8 Safe and secure working environment where employees can work comfortably 8.10 Designing an environment where products and services are easy to access 9.4 Efforts to reduce CO2 emissions 9.5 Promotion of innovation, research, and study
10.2 Promotion of diversity 10.3 Promotion of respect for human rights 11.1 and 11.5 Contribution to the local community 13.2 and 13.3 Addressing global warming and other climate change issues
15.1 and 15.4 Activities to protect nature and ecosystems 16.3 Ensuring compliance 16.7 Corporate governance for sound management 17.16 Promotion of sustainable investment

STEP3 Determining materialities

We organized the high-priority social issues identified in STEP 2 into the following five materiality items, discussed and determined them at the Sustainability Committee and Executive Committee, and reported them to the Board of Directors. We also set KPIs for monitoring the progress of each materiality.

STEP3 Verifying and determining important issues

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(*)
The 17-color wheel means that the promotion of ESG investment is related to all 17 goals of the SDGs.

[Reference] Internal decision process

Internal decision process

In addition to the above, we also sought opinions at an internal meeting of external experts to consider further revisions.

 
JAPAN POST GROUP
JAPAN POST HOLDINGS
JAPAN POST
JAPAN POST BANK